This Privacy Policy explains how Intact Intern Stump Solutions Private Limited collects, uses and protects personal data when you use Career Stump. We process personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
1. Data we collect
- Account data: name, email address, mobile number, password (stored only in encrypted/hashed form) and your Career Stump ID.
- Profile data (optional): date of birth, gender, location, education, career details, skills, links, profile photo and resume.
- Content you submit to tools: resumes, job descriptions, target roles and interview answers.
- Transaction data: cSure Coin purchases, memberships and payment references from Razorpay. We do not receive or store full card, UPI or bank details.
- Institution data: institution name, contact person, contact details and the student names, emails, phone numbers and roll numbers an institution adds.
- Technical data: IP address, browser type, login times and usage logs, used for security and to keep the Service running.
2. How we use your data
- To create and secure your account, including sending one-time verification codes.
- To run the AI tools and show you results, manage cSure Coins, memberships and campus access, and issue certificates.
- To send service emails (verification, welcome, receipts, replies to your messages and campus invitations).
- To provide customer support, prevent fraud and misuse, and meet legal and accounting obligations.
We do not sell your personal data and do not use it for third-party advertising.
3. AI processing
When you use a tool, the text you submit is sent securely to our AI provider (Anthropic) to generate your result. It is used only to provide the Service to you, under the provider's commercial terms, and not to train public AI models.
4. Sharing
- Service providers: hosting (Hostinger), email, payments (Razorpay) and AI processing (Anthropic), each only as needed to run the Service.
- Your institution: if you joined through Campus Membership, your institution can see that you have signed up (name, email and Career Stump ID). Institutions cannot see your tool results or documents.
- Public verification: the Verify Membership page shows your name, Career Stump ID and membership status to anyone who enters your ID or certificate number. Email addresses and phone numbers are never shown.
- Legal reasons: when required by law, court order or to protect rights and safety.
5. Retention and security
We keep your data for as long as your account is active and as needed for legal, tax and accounting purposes. Resumes are stored privately and are not publicly accessible. We use HTTPS, hashed passwords, access controls and regular backups to protect your data, but no system is completely secure.
6. Your rights
- Access and correct your data from your profile page at any time.
- Ask us to delete your account and personal data, subject to records we must keep by law.
- Withdraw consent for optional processing, and raise a grievance with us. We aim to respond within 30 days.
7. Cookies
We use essential cookies to keep you signed in and to protect forms against misuse. We do not use advertising cookies.
8. Changes
We may update this policy from time to time. The "Last updated" date shows the latest version, and significant changes will be notified on the website or by email.
Contact
Career Stump is owned and operated by Intact Intern Stump Solutions Private Limited ("Company", "we", "us") and supported by the Exclusive Council for Skill Excellence and Enlargement. For any question about this page, write to info@careerstump.org .
